Volunteer Roles

PRESENTER LIAISON

Skills and Attributes

• Welcoming and friendly personality
• Ability to relate to a wide variety of people
• Ability to remain calm at critical times
• Experience of choral music or the wider performing arts

Role Description

• Be the first point of contact for presenters when they arrive
• Assist presenters to check in to their accommodation
• Distribute passes and welcome packs
• Meet with presenters to review their schedule
• Liaise with Artist Co-ordinator to resolve any issues
• Meet presenters on arrival at Aotea Centre
• Accompany presenters to allocated session venue
• Ensure presenter's session requirements are in place
• Assist with co-ordinating meals as needed
• Advise presenters on sight-seeing activities in Auckland

Time Commitment

• Available from Fri 10 to Sun 19 July
• Approximate hours will be from 8am to 4pm
• Available for a minimum of three shifts across the Symposium

DELEGATE LIAISON

Skills and Attributes

• Welcoming and friendly personality
• Ability to relate to a wide variety of people
• Ability to remain calm at busy times
• Knowledge of Auckland venue locations and transport
• Familiarity with different languages and cultures an advantage

Role Description

• Greet delegates as they arrive at the venue
• Answer programme and general Symposium queries
• Provide way-finding and directional assistance
• Assist delegates to set up and use the Symposium mobile app
• Provide general Auckland advice – food, transport, etc…

Time Commitment

• Available from Sat 11 to Sat 18 July
• Varying shift lengths and times, between 8am and 10pm
• Available for a minimum of three shifts across the Symposium

FRONT OF HOUSE

Skills and Attributes

• Welcoming and friendly personality
• Ability to relate to a wide variety of people
• Ability to remain calm at busy times
• Previous front of house or ushering experience

Role Description

• Greet audience as they arrive at the venue
• Check and scan tickets
• Assist audience members to find a seat
• Answer programme and general Symposium queries

Time Commitment

• Available from Sun 12 to Sat 18 July
• Two shifts each day, 11am – 3pm and 6pm – 10pm
• Available for a minimum of three shifts across the Symposium

REGISTRATION DESK

Skills and Attributes

• Welcoming and friendly personality
• Ability to relate to a wider variety of people
• Ability to remain calm at busy times
• Confidence with using technology 
• Knowledge of Auckland venue locations and transport
• Familiarity with different languages and cultures an advantage

Role Description

• Greet delegates as they arrive at the registration desk
• Process delegate registrations
• Answer registration and general Symposium queries
• Assist delegates to set up and use the Symposium mobile app
• NB: full registration system training will be provided

Time Commitment

• Available on Fri 10, Sat 11 and Wed 15 July
• Rostered hours between 8am and 6pm
• Available for all three days

EVENT ASSISTANCE

Skills and Attributes

• Welcoming and friendly personality
• Ability to remain calm at busy times
• Ability to problem-solve 

Role Description

• Provide assistance to the WSCM2020 operations team
• Specific assistance will include
  • Production running
  • Media and sponsor liaison
  • Marketing support
  • Packing delegate bags (prior to the Symposium)
  • Ticket collection

Time Commitment

• Available from Sat 11 to Sat 18 July
• Varying shift length and times, between 8am and 10pm
• Available for a minimum of three shifts across the Symposium